Connected solution for e-bike brands

Velco OEM helps e-bike brands and manufacturers turn connectivity into a competitive advantage. Innovate with the connected e-bike to improve the cycling experience, boost your sales and brand value, increase your margins and build customer loyalty. Beyond a complete solution against bike theft, data will allow you to take the right decisions for the management of your business. Enter the era of connectivity!

Improve riders’ experience and build brand loyalty

Solve e-bike theft issues to boost sales

Outpace competitors with innovative services


Integration of an IoT product to connect electric bikes


Customer management tool to improve after-sales service, create a relationship with riders by having a vision on products and usage


Mobile application for users, in your brand's colours

01. Choose the IoT device for your vehicles

Each manufacturer creates unique bikes, bearing the hallmark of their expertise. Velco’s IoT devices allow you to combine performance, integration and tracking in order to know your customers better and to offer them adapted services. Whether in the form of a universal box or a bike handlebar, find out in detail about the features of our IoT products for electric bikes and choose the one that will meet your needs and those of your customers.

NUOTRAX guidon connecté

02. Velco Business Insight, the connected platform for e-bike brands

The data collected allows you to analyze and develop your products (performance, reliability, innovation…) but also to expand your commercial offer with a tactical approach to increase your sales (relational marketing, up-selling, maintenance and after-sales service, personalization…)

CRM tool for bicycle brands: create a relationship with your cyclists!

  • Information on users (gender, age) to better adapt your offer and your marketing approach.
  • Information on e-bikes and usage (battery, kilometres travelled, duration of use, etc.) to feed your research and development thinking for the design of your next products.
  • Creation of notifications (e.g. when the bike reaches 500 kilometres) to initiate a dialogue with your cyclist and a commercial offer (maintenance, up sell, revision…)

03. Mobile application to offer connected bike services to riders

Velco Rider: the intuitive white label mobile app for your customers

The app allows you to create a direct link with your riders to put the brand back at the heart of the experience and build customer loyalty. The rider signs up for a subscription and benefits from services to enhance their cycling experience:

  • Notifications of suspicious movements
  • Remote alarm triggering
  • Real time bike geolocation
  • Switching off the electric assistance remotely
  • Real time information: batterie autonomy, position
  • Trip history and statistics: km traveled, average speed
  • Maintenance follow-up: advices, reminders, real-time information, service notifications…
Johnny Smith


Velco advises you and accompanies you from the definition of your needs to the delivery and training of the solution.

You have questions or want to test the solution in real conditions or directly on your bikes?

Contact Johnny, Velco OEM Solution Manager: +33 6 42 27 52 40 LinkedIn